Frequently Asked Questions

About Us

Who are we?

We're an online fine jewelry retailer passionate about bringing you the highest quality, ethically sourced jewelry at prices that reflect our commitment to fairness. Our collection is a blend of timeless classics and cutting-edge designs, meticulously crafted with a touch of artistry and a dash of devotion.

Where are we located?

Our headquarters are located in Atlanta, GA, but we serve customers worldwide through our online platform.

Do you sell Real Diamonds?

Yes! Our diamonds are meticulously crafted through advanced laboratory processes, and they exhibit identical physical, chemical, and optical characteristics as their naturally mined counterparts. The sole distinction lies in their origin. These lab-grown gems are not only a marvel of modern technology but also a sustainable choice that aligns with our commitment to responsible practices in the world of fine jewelry.

How are we different than other jewelers and other online retailers?

At the heart of our philosophy is a steadfast commitment to ethical sourcing and sustainability, setting us apart as a responsible jeweler. Our journey commenced with a partnership forged with a world-renowned diamond facility, pioneering innovative processes that faithfully replicate the natural diamond creation process. As a remarkable consequence, our lab-grown diamonds are indistinguishable from their naturally occurring counterparts at a molecular level. This remarkable achievement isn't just about crafting beautiful jewelry; it's also a pledge to reduce carbon emissions and offer fair pricing. By embracing this sustainable path, we're not only delivering exquisite jewelry but also contributing to a more environmentally conscious and equitable future.

How Do we ensure fair pricing?

At the heart of our ethos lies an unwavering dedication to transparency and equity, which finds expression in our pioneering approach. We've ventured beyond conventional norms, embracing in-house design and investing significantly in cutting-edge technology research and development. This steadfast commitment empowers us to create extraordinary and exquisite jewelry without the burden of exorbitant pricing. Our mission is to make the finest craftsmanship accessible to all, ensuring that every piece of our jewelry carries both an air of exclusivity and a sense of affordability.

What are we working towards?

Our vision extends far and wide, aspiring to ascend as a globally renowned leader in the realm of luxury diamonds. We are steadfast in our commitment to making diamonds more accessible to people worldwide, guided by responsible practices and cutting-edge technology. It's our mission to bridge the gap and ensure that the allure of diamonds reaches the hearts of people across the globe, sparking a new era of appreciation for these exquisite gemstones.

Our Jewelry

What types of jewelry do we offer?

Our treasure trove encompasses a diverse range of exquisite jewelry. From the enchanting allure of engagement rings to the bespoke artistry of bracelets and necklaces, our collection is a harmonious fusion of modern elegance and timeless allure. Each piece is masterfully crafted, harmonizing sophistication and charm, creating an enchanting presence that captures the essence of every occasion

How do we price items?

Our unwavering commitment to transparency and fairness is at the core of our values. We take pride in presenting high-quality, ethically sourced jewelry at prices that reflect our dedication to equity. Our ultimate aim is to extend the embrace of luxury to all, ensuring that the exquisite world of jewelry is accessible to everyone.

What type of precious metals do we offer?

We pride ourselves on offering a rich selection of precious metals, providing our customers with the opportunity to choose from the finest materials to complement their jewelry. Our range includes exquisite 10k, 14k, and 18k yellow gold, rose gold, white gold, and luxurious platinum. Each of these metals possesses distinct qualities that not only influence the overall design but also contribute to the unique beauty and value of the jewelry, ensuring that every piece is as exceptional as the person wearing it.

How do we contribute to sustainability?

Buying here means aligning with a brand deeply dedicated to reducing carbon emissions and championing sustainability. We're on an unwavering mission to forge a brighter path for both the industry and the generations yet to come. With each purchase, you become a part of this remarkable journey towards a more sustainable and responsible future. With every order placed, we are also committed to planting 10 trees.

How do we price items?

Indeed! Every piece we create is a testament to our unwavering commitment to precision and the pursuit of the highest quality standards. Our dedication knows no bounds as we continuously strive to deliver nothing but the finest for our cherished customers. With every order, we provide all certificates showcasing the quality of the diamond!

Our Diamonds

What are lab grown diamonds?

Lab-grown diamonds are a marvel of cutting-edge technology that meticulously emulates the natural formation process deep within the Earth's crust. These gems share identical physical and chemical properties with their natural counterparts, yet they present an eco-friendly and cost-effective alternative. It's the perfect blend of innovation, affordability, and environmental responsibility.

Is lab grown jewelry cheaper than natural diamonds?

Yes, lab-grown jewelry typically boasts a more budget-friendly price tag, thanks to the efficiency of the manufacturing process. It's important to note, though, that this accessible pricing doesn't compromise the quality or allure of lab-grown jewelry in the slightest. In fact, it's a testament to the exceptional craftsmanship and value we offer.

Are our diamonds conflict free?

Every single one of our diamonds is ethically sourced and conflict-free. Our unwavering commitment to ethical manufacturing practices shines through in our carbon-neutral diamond growth process.

Are we eco-friendly?

Our diamonds are environmentally conscious. Opting for lab-grown diamonds is a proactive step towards significantly diminishing the ecological footprint associated with traditional diamond mining. Our vision is firmly rooted in fostering a sustainable future for the jewelry industry, one sparkling gem at a time.

How to care for your jewelry?

How can I take care of my jewelry?

To keep your jewelry looking its best, it's a good idea to give it some regular care and attention. Avoid exposing it to harsh chemicals, extreme temperatures, or direct sunlight, as these factors can affect its appearance. When you're not wearing your jewelry, store it in a cool, dry place. To clean it, simply use a soft polishing cloth to bring back its shine.

Shipping Questions

How do we ship orders?

We take pride in our swift and reliable shipping service. We ship through UPS, USPS, and Aramax to ensure fast delivery times! Your order will typically be processed and shipped within 5-6 days. Since many of our items are made to order, we ask that you allow a total of 10-14 days for your shipment to reach you. Rest assured, we take extra steps to ensure the safety of your precious package, including full insurance coverage, so you can enjoy your new jewelry with peace of mind.

How can I track my order

Once you place your order, you should automatically receive an order confirmation. The moment your order gets shipped out (approximately in the next 5-6 days), you will receive another email with the tracking number and estimated arrival date.

Do you offer international shipping?

Yes! We offer free international shipping around the world.

Do I have to pay customs and taxes when ordering outside the US?

Yes. You will have to pay all applicable customs and taxes when receiving international shipments.

Returning Your Items

How do I make a return

Our return policy allows for returns within 30 days of purchase. Please see our Return Policy page for more details.

What is our return policy?

We accept returns within 30 returns! We do charge a 10% restocking fee, and require that the item is in its original condition. Refunds will be issued to the original payment method once received and inspected.